When writing a letter to request information, be clear. Keep your letter short, to the point, and write legibly. Include the following information:

• Your name and other information that identifies you
• Your inmate number and mailing address
• If writing to the VA, include your date of birth, social security number, military branch & dates of service
• A brief statement about your current situation
• Your specific request
• What you have done so far (Example: I have written to the following organization and they suggested I contact you)
• Any restrictions for mailings (Example: Mail with staples or paper clips will not be accepted by my prison facility).

 

 

When you are contacting an agency for help either by mail, email, or phone, be assertive (persistent and polite) in order to get results. Ask questions if information is not clear to you. Remember that many organizations are staffed by volunteers who are eager to help, but may not have the answers you are looking for. If someone cannot help you, ask about who can.